Shipping policy
At La Rancho and Company we take care in packaging and shipping each item to ensure it arrives safely and beautifully.
Processing Time
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Orders are typically processed within 3–5 business days.
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Custom or made-to-order items may require additional time; estimated timelines will be noted in the product description.
Shipping Methods & Rates
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We ship via USPS and UPS, depending on location and item size.
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Shipping rates are calculated at checkout based on your location and selected service.
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Free standard shipping may be offered on qualifying orders—check our homepage or promotions for details.
Domestic Shipping (U.S. Only)
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We currently ship within the United States.
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Delivery times vary by region but typically range from 3–7 business days after processing.
Tracking Your Order
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Once your order ships, you’ll receive a confirmation email with tracking information.
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Please allow up to 24 hours for tracking updates to appear.
Lost or Damaged Packages
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If your package is lost or arrives damaged, please contact us at customerservice@larancho.com within 7 days of delivery.
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We’ll work with you to resolve the issue—whether through replacement, store credit, or a claim with the carrier.
Local Pickup (Optional)
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If you're located near Cedar City, Utah, we may offer local pickup for select items or events. Proceed to check out and you will find a "Local Pickup" option on Shipping page.
